FAQ

My company had created a profile and will pay for my registration. Yet I get a payment screen, why is this?

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The company admin has received a company promotion code. This is a unique code that your company uses to pay for your participation. Enter this code as a discount code at the payment screen via the “I have a promotion code” button. The amount of € 12 should now change to € 0. This completes the payment window. If you have not received the code, please check with your company admin.

I have created a company page. How do I invite people to participate?

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You do this by providing the desired people with the company link. This can be found via “My company” – “My dashboard”, along with the company code. At the payment screen (which everyone gets to see) they can enter this code, via “I have a discount code”.

This company code can be found via “My dashboard”. Please note that only the company admin can see this code on his/her profile. It is not visible to anyone else on the platform.

Can I add additional members to an existing company?

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The company admin can add additional members at any time through the page: https://pinksupport.pink-ribbon.be/login/team/members. Then select “Add Team Member” at the bottom. Then the new member enters the company promotion code or pays for their participation themselves.

Why don't I see my company listed on the leader board? 

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Your company appears only from the moment one of your colleagues has taken the first steps. As long as the pedometer is at zero, you will not be listed on the leaderboard.

My individual scoreboard is correct but the total number of steps for my company is too low. How come?

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The individual scoreboard shows how many steps each participant took. On the company scoreboard we do not show the total number of steps. To make a fair distribution between the different companies, the average number of steps per company is displayed. Thus, the total number of steps of all company members is divided by the number of company members. Thus, a company of 2 people can compare to one of 250.

Where can I find an overview of all participants within the company?

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Only the company admin can download a complete overview of all participants. Click on your name at the top right of the screen. Then select “My Company” and “Company team participants”. In the center of the page, you can select “Download organization members”.

Where can I find promotional materials like posters, flyers of social media posts to use? 

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As with previous editions of The Pink Walk, we have designed a handy toolkit. In it you will find various resources such as sample emails, walking tips, visuals for social media, posters and even email banners. You can access this toolkit by clicking on “Inspirational Toolkit” in the menu in the top right corner. Now you can access all the tools in both Dutch and French, as well as in English.